This option might differ depending on your device. When the cache and data are cleared, the Google Play Store error should be resolved. If not, continue to the next step. If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again. Under Accounts , tap the name of the account that you want to remove. If you're using a Google account, tap Google and then the account.
If these steps don't resolve the error, refer to the following:. If you're having trouble with the Google Play Store app not opening or downloading, please see the steps below. Please make sure you have an active internet connection before attempting any troubleshooting. If none of the above steps have resolved the problem please call in Australia for further assistance.
Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores. So updating the system version is also a method to fix the problem. Now what you need to do is only to go with the instructions to install the latest Android OS version on your phone. Although there are a lot of applications on the market, they are not compatible with all the device and system. This is also one of the reasons of the download failure.
And if you really want to use the specified App which is incompatible with your device, you can try to download its APK file. To get the file, you need to download it via a computer at first. The detailed steps are:. Just tap in its name and add a word "apk" in the searching bar. Not all the smartphone devices are coming with the same features and specs. Hence, if your device does not have any unique features, some Apps are automatically incompatible with the device.
To get rid of this problem, you need to purchase a device which has some unique features. If all the settings on your phone is working well and the application that you want to download is compatible with your phone but you still cannot download it from the Play Store, then the store might be buggy.
And here, to settle this error, you have three options:. If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID.
Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free. I keep trying to reinstall and Google Play gets to but can't install the app. I think I may return my Fitbit got it from Amazon and give A LOT of detailed reviews of how bad all the UX is on this device for software and how terrible the design to make you awkwardly push the button on the far left side to do anything.
This was no doubt the worst device I have ever purchased and I buy devices. I have tried 3 times, once overnight to download the new Fitbit app. I even have a Case How was this issue resolved? I'm having the same problem now. App was working fine yesterday. Was not working this morning, had to uninstall it, but now it will not install from the Google Pay store on my LG Q6 phone.
Problem was solved but now, and I have called about it, is that my Fitbit does not record my steps correctly. When I called Fitbit, they indeed agreed there was a problem but it has not been solved to this date.
I have walked for hours nd it shows only like steps total. Very wrong. Apparently they changed their rules on posting and I cant actually say how I did it My fitbit suddenly stopped syncing with my phone. Uninstalled the app and it will not reinstall.. I upgraded to fitbit sense. App would not sync so I deleted app with intention to download again It's not my fitbit sense as my desktop will sync with it. I had similar problems with a Moto 5.
Android customers on app version 3.
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